You know, all I really want when I call to make an appointment is for someone to call me back -- THE SAME DAY.
I called my (for now) favorite spa to make an appointment. I got their answering service. (I understand -- the receptionist has to take a break some time) and left a message. Three hours later, they are closed, and nobody has called me back.
I have three pre-paid massages left at this place. I am seriously thinking of shopping for a new spa.
That happens with our doctors office too! We're shopping around now.
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